Terms & Conditions

About us

This website is operated by [legal business name], trading as Forme & Found.

• Business type: [sole trader / limited company]
• Company registration number, if applicable: [number]
• Registered or trading address: [address]
• VAT number, if registered: [number]
• Contact email: [email address]

Using this website

By using this website you agree to these terms. Please read them carefully before placing an order. [Add acceptable use terms if required]

Products & handmade variation

Many of our products are handmade, so colour, glaze, grain, size and finish may vary slightly from the images shown. These variations are a natural part of handmade work. Product images are for illustration; screen settings can also affect how colours appear.

Prices & payment

All prices are shown in pounds sterling (GBP). [State whether prices include VAT, depending on VAT registration status] Delivery charges are shown separately at checkout.

Payments will be processed securely by [payment provider]. Online payment is not yet enabled on this website.

Orders & contract

[Explain when a contract is formed (e.g. on dispatch confirmation), and what happens if an item is out of stock or mispriced]

Delivery

Please see our Delivery & Returns page.

Cancellations & returns

If you are a consumer, you normally have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations 2013. [Set out the cancellation process, exceptions and refund timings]

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.

Liability

[Liability wording to be drafted with legal advice]

Governing law

[e.g. These terms are governed by the law of England and Wales — confirm]